Features | Active Support | Long Term Support | End of Support Life |
Maintenance updates and upgrades | X | ||
New security patches | X | ||
New bug fixes | X | ||
File a Support Request | Phone, Web | Phone, Web | |
Existing security patches | X | X | |
Existing bug fixes | X | X | |
Self service support | X | X | |
Access to Knowledge Base | X | X | X |
