For customers with an active subscription to Elastifile software, support will be provided according to the support agreement and until EOSL has been reached for that software product.
Software Support Policy
Elastifile Cloud File System
Elastifile, at its sole discretion, may discontinue the product and/or versions of the product. In that event, Elastifile will use commercially reasonable efforts to provide notice before End of Availability and 36 month notice before End of Support Life. Elastifile reserves the right to amend this policy at its discretion.